Privacy Policy

Last updated: September 23, 2026

Your privacy matters to us. This policy explains what personal information we collect when you visit londongreaty.com or place an order, how we use it, and the choices you have.

1. Who we are

This store is operated by Kasouch LLC, trading as London Greaty, a limited liability company registered in the State of New Mexico, USA.

Kasouch LLC
1209 Mountain Road Pl NE, Ste R
Albuquerque, NM 87110
United States

For any privacy question or request, please use our contact page.

2. Information we collect

Your name, email address and telephone number
Billing and shipping addresses
Order and transaction information
Information you share when you contact customer support
Technical information needed to run the website, such as device, browser and IP address

3. How we use it

To process and deliver your orders
To provide order updates and customer support
To process payments securely
To prevent fraud and unauthorised transactions
To improve our website, products and services
To send promotional emails when you have agreed to receive them — you can unsubscribe at any time
To comply with legal obligations

4. Payment information

Payments are processed by Shopify Payments. We do not store your complete card details on our systems.

5. Sharing your information

We share information only when necessary to run our business — with our e-commerce platform (Shopify), payment processors, shipping and delivery partners, and customer-support tools — and only what each needs to provide its service. We do not sell your personal information.

6. International transfers

As we are based in the United States and serve customers in Europe, Canada and Australia, your information may be processed outside your country. Where required, we rely on appropriate safeguards provided by our service providers.

7. Cookies

We use cookies and similar technologies for essential site functions, to remember your preferences, and to understand how the site is used. You can manage your choices on our privacy choices page and in your browser settings.

8. Data security and retention

We take reasonable technical and organisational measures to protect your information. No method of online transmission or storage is completely secure. We keep personal information only as long as needed for the purposes above and to meet legal, tax and accounting obligations.

9. Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict its use, and to receive a copy of it. To make a request, please contact us. If you are in the European Union or the United Kingdom, you also have the right to lodge a complaint with your local data protection authority.